Frequently Asked Questions
Everything you need to know about shopping with WB
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How can I return an item?
We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to start the process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by region and are calculated at checkout.
How do I ensure I'm ordering the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart for the best fit.